Terms of Service

Effective Date: 02 Dec, 2024

Welcome to Dr. Chong and Co.

By using our website or services, you agree to the terms outlined below, which are in compliance with Malaysia’s Private Healthcare Facilities and Services Act 1998 (PHFSA) and other applicable regulations.

Services

We provide professional dental care services, including general dentistry, orthodontics, and cosmetic procedures. All services are conducted in compliance with the PHFSA.

Appointment Policies

  • Appointments must be booked in advance and are subject to availability.
  • Patients are responsible for providing accurate information during the booking process.
  • Cancellations or rescheduling requests must be made at least 24 hours prior to the appointment to avoid cancellation fees.

    • ‍

    Payment Terms
    • Full payment is required upon the completion of your treatment unless alternative arrangements are agreed upon.
    • Accepted payment methods include cash, credit/debit cards, and online transfers.
    Medical Disclaimer
    All dental advice and treatment plans are provided based on professional assessments of your health and medical history. Outcomes may vary depending on individual circumstances. We cannot guarantee specific results.
    Intellectual Property

    All content on our website, including images, text, and branding, is owned by Dr. Chong and Co. Unauthorized use is prohibited.

    Limitation of Liability

    We strive to provide accurate information and quality services; however, we are not liable for any indirect or consequential damages arising from the use of our services or website.

    Regulatory Compliance

    We comply with the Private Healthcare Facilities and Services Act 1998 (PHFSA) and other relevant regulations to ensure the safety and quality of care provided to our patients.

    Changes to Terms

    We reserve the right to modify these terms at any time. Any changes will be posted on this page.

    Governing Law

    These terms are governed by the laws of Malaysia, and any disputes will be resolved under the jurisdiction of Langkawi Island courts.

    Disclaimer: For legal compliance specific to your location, consult a legal professional to ensure these policies are aligned with Malaysian regulations.
    ‍

    ‍