Privacy Policy

At Dr. Chong and Co, we are committed to protecting your personal information in compliance with Malaysia’s Personal Data Protection Act 2010 (PDPA). This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our clinic.

Information We Collect

We may collect the following personal data:

• Personal Details: Name, contact number, email address, and mailing address.
• Medical Information: Health and dental history, treatment details, and other sensitive data related to your care.
• Payment Information: Billing details and payment preferences.

How We Use Your Information

Your data is used strictly for the following purposes:

• To provide dental care and personalized treatment plans.
• To process appointments and communicate with you regarding services.
• To comply with legal and regulatory requirements under the Private Healthcare Facilities and Services Act 1998 (PHFSA).
• For administrative purposes, including billing and payment processing.

Data Sharing

We do not sell or share your personal data with third parties, except:

• When required by law or regulatory authorities.
• To authorized third-party service providers assisting in clinic operations (e.g., payment processors).
• With your explicit consent.

Data Security

We adhere to the PDPA Security Principle by implementing robust security measures to protect your data from unauthorized access, alteration, or loss.

Your Rights

Under the PDPA, you have the right to:

• Access your personal data and request corrections.
• Withdraw consent for specific uses of your data, subject to legal requirements.
• Request deletion of your data, unless retention is mandated by law.

Retention of Data

Your personal information will be retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Cookies and Analytics

Our website may use cookies to enhance your browsing experience and track website performance. You can manage cookie preferences in your browser settings.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy in line with changes in legislation or operational needs. Updates will be published on our website.

Contact Us

For inquiries about this policy or your data, please contact or visit us:

+601135863260
info@drchongclinic.co
57, Bandar Baru Baron, 07000 Langkawi, Kuah, Kedah, Malaysia.